FAQs

Shipping policy

We charge a flat fee of $9.00 for shipping in the United States. Shipping times are calculated once the order has been fulfilled by Favorites Consignment

We ship to the United States for a flat fee of $9.00 or FREE shipping on purchases over $100.

At this time we are not shipping overseas.

Absolutely! We offer free in-store and curbside pickup for your items. While you are making your purchase online, follow the prompt.

Please allow up to 3 days after your order has been placed for your item/s to be shipped. Once items are shipped, please allow 3-5 business days to receive your order.

For in-store or curbside pick-up please allow 24-hours before we connect with you that your purchase is finalized.

That is no problem at all. You will have a few options once you check out to determine how you would like your item shipped.

Online Returns and exchanges Policy

All items sold, unless specified, are eligible to be returned within 7 days of your item being delivered. Items must be in same condition as received with tags still attached. Customer is responsible for providing shipping cost of item being returned. All in-store and Last Chance purchases are final sale and not eligible for return.

Customers have 7 days from the day it was delivered and ship their item back to Favorites Consignment for return. *Item/s must have tags still attached and must be in its previous condition before delivered.

Customers is responsible for return shipping.

Return Address:

Favorites Consignment
435 Center St.
Healdsburg, CA 95448

Store Hours + Location

We stand tall and proud to be a women-owned small business that has been in business over 30 years! Our doors are open 7-days a week and we are located in Downtown Healdsburg, CA.

We are located in Healdsburg, CA.

Our address:
435 Center St.
Healdsburg, CA 95448

Our hours of operation are:

Sunday- Thursday: 12:00PM - 5:00PM
Friday-Sunday: 11:00PM-6:00PM

No sweat! Just send us an email at shop@favoritesconsignment.com and we will reach out within 24-hours!

Payment Options

Favorites Consignment accepts all major credit cards. All items are delivered from California and are charged California tax.

At this time, we are not currently taking those forms of payment for our online store. However, if you reach out to us, via Facebook, Instagram or by email on an item that you would like, we will accept those forms of payment.

Facebook + Instagram: @favoritesconsignment

Email: shop@favoritesconsignment.com

In order to find out when will announce that form of payment for our online store, subscribe to our email newsletter for details.

Yes! We offer layaway in-store. For more information on our In-store Layaway Plan, call us at 707- 433-2660.

About Consignment

Whether you are a veteran consignor or a new consignor...we salute you! Your consignment helps....Our consignment experts have 25 years + in clothing screening.

We do not buy 'outright' from our consignors. We like to give you a chance to make some money.But we have a great consignment program if you are interested in consigning with us. Click here to find out more.

After screen items, we keep for up to 90 days. They are subject to online. Issued store credit or check. And 35% for ??? / ??? (priced meeting).
hyper link to page "want to consign"

We have a 4-tiered consignor split program to help the consignor get the most out of their consignment. For items that sell under $150.00 the consignor will receive 35% of the final sell price. For items that sell between $151.00 and $500.00 the consignor will receive 45% of the final sell price. For items that sell between $501.00 and $1000.00 the consignor will receive 55% of the final sell price. For items that sell for over $1001.00 the consignor will receive 65% of the final sell price.

We look for contemporary, retro & select vintage women's clothing, jewelry, accessories, handbags and shoes! Our customers love to shop labels.

Still not sure what you should bring? Click here to get an idea of the labels we LOVE.

We ask that you consign 5-10 items per drop-off. If you are a new consignor, please bring up to 15 items. This will help you get an idea of our consignment process.

Items are priced and screened through Favorites Consignment. Items are researched and competitively priced based off of condition, style and demand. We, also, encourage a price sheet for any suggestions of your items that are unique in their own kind.

After we process payment (store credit or check) by scheduling an appointment when you call, you will have 30 days after the scheduled date to pick up your check and unsold items.

After the 30th day we will mail out the check to the listed address and then donated your unsold items.

You are more than welcome to call or email us to find out how much you currently have in your account.

We have a 90-day consignment period for our consignors.

During that time you can call or email us and ask how your consignment is doing.

At that time we will ask you all the right questions to make sure you know your expiration date, how much money you have, or if you need to pick up a check or use your store credit.

Consignment Vocab

Sometimes we speak in a different language because we have an internal side of saying things at Favorites Consignment. We want you to know as much as possible so we can answer your questions. Here are some vocabulary words we use in the shop that may help you with what you might need from us!

Drop + Shop: A Drop + Shop is when you drop off a consignment batch.

Batch: A consignment batch is the sum of single consignment Drop + Shop.

Page: Each batch is assoicated with a page number when it goes through our inventory process. Your page number is assoicated with an expiration date.

Unsold Items: Unsold items mean the items that were part of your consignment and they didn't sell during your consignment batch.